BIRTHDAY PARTY TERMS AND CONDITIONS
Dakodas offers birthday party packages at selected venues or at a venue provided by the client.
Party
packages are typically two hours in duration and may include dance,
acrobatics, gymnastics, games and other age-appropriate activities.
Party Structure
A typical party consists of:
• Approximately 60 minutes of dance, acrobatics, gymnastics or another agreed activity
• Approximately 20–30 minutes for food and refreshments
• Approximately 30 minutes of games and celebrations
The exact format may vary depending on the age of participants, venue requirements and the agreed package.
Dakodas
reserves the right to adapt activities where venue limitations, safety
considerations or participant needs make this necessary.
Party Packages
Dakodas offers a range of birthday party packages.
Package
details, venue options, inclusions and pricing may change from time to
time and will be confirmed at the time of booking.
Your Venue Package
Where the client provides the venue:
• The client is responsible for arranging and paying for the venue
• The venue must be suitable for the planned activities
• The venue must provide adequate space for dance, acrobatics or other agreed activities
• Dakodas may request photographs, dimensions or further details of the venue prior to the event
• Dakodas cannot guarantee that all advertised activities can be delivered at every venue
Dakodas Venue Packages
Where a Dakodas venue is booked:
• Venue hire will be provided by Dakodas
• Tables and chairs will be provided where available
• Reception support may be provided where available
• Room allocations and layouts will be determined by Dakodas based on availability and operational requirements
Venue Suitability
Where
a client provides their own venue, Dakodas reserves the right to assess
whether the venue is suitable for the activities being booked.
Where
a venue is considered unsuitable, unsafe, overcrowded or otherwise
inappropriate for the planned activities, Dakodas reserves the right to:
• Adapt the activities provided
• Modify the party format
• Restrict certain activities
• Recommend an alternative venue
The decision of Dakodas regarding venue suitability shall be final.
Venue Access, Setup and Pack Down
Clients
may be permitted access to the venue for up to 30 minutes before the
party start time for setup, subject to venue availability.
Where
another booking is taking place before the party, setup time may not be
available. In these circumstances, Dakodas may permit party items to be
dropped off in advance where practical and agreed.
Clients may remain at the venue for up to 30 minutes after the party end time for clearing and packing away.
Additional setup or pack-down time must be agreed in advance and may incur additional venue hire and staffing charges.
Dakodas
reserves the right to charge additional fees where clients arrive
early, exceed the agreed setup or pack-down period, or cause delays to
subsequent bookings.
Deliveries and Vendors
All decorations, cakes, food, party bags and external suppliers are the responsibility of the client.
Delivery times must be agreed in advance with Dakodas.
Dakodas cannot guarantee access to venues outside the agreed booking period.
Items may not be delivered the day before an event unless expressly agreed in writing.
Food and Refreshments
Dakodas
does not provide food, birthday cake, party bags, cutlery, plates, cups
or catering services unless specifically agreed in writing.
Clients are welcome to provide their own food and refreshments.
Food and drinks must remain within designated eating areas.
Food and drinks are not permitted in carpeted studios or activity spaces.
Hot food and takeaway deliveries are permitted unless restricted by the venue.
Parents and guests who fail to comply with food restrictions may be asked to remove food from restricted areas.
Decorations and Special Effects
Clients are welcome to bring their own decorations and music.
The following are not permitted at Dakodas venues:
• Glitter
• Confetti
• Confetti balloons
• Party poppers
• Smoke machines
• Bubble machines
• Sparklers
• Any item that may damage the venue or create excessive cleaning requirements
Dakodas reserves the right to remove prohibited items from use during the event.
Supervision and Responsibility
Parents
and guardians remain responsible for supervising children during
arrival, departure, food breaks and any periods where children are not
actively participating in organised activities.
Where a client
chooses their own venue, parents and guardians may be required to assist
with supervision outside of the activity area.
Children should remain within designated activity areas unless accompanied by a responsible adult.
Maximum Numbers
Maximum
participant numbers will be confirmed at the time of booking and may
vary depending on venue capacity, participant ages and activity type.
Party prices are based on the agreed number of participants.
If
attendance significantly exceeds the agreed numbers, Dakodas reserves
the right to adapt activities, restrict participation or charge
additional fees where additional staffing becomes necessary.
Behaviour and Safety
Dakodas
reserves the right to remove a participant from an activity if their
behaviour presents a risk to themselves, other participants, guests or
staff.
Dakodas reserves the right to end an activity or terminate a
party where the behaviour of a parent, guardian or guest is
threatening, abusive, inappropriate or creates a safeguarding concern.
No refund will be due where an event is terminated due to unacceptable behaviour.
Cancellation Policy
A 50% deposit is required to secure a booking.
The remaining balance must be paid no later than seven days before the event.
More than 28 days before the event
A full refund will be issued.
Less than 28 days before the event
Venue hire costs remain payable in full as these costs cannot normally be recovered.
Any refund due will be calculated after venue hire costs have been deducted.
Less than 14 days before the event
Staffing
costs may also become payable and any refund will be calculated after
deduction of both venue and staffing costs already incurred.
Dakodas reserves the right to determine any refund based on actual costs incurred at the time of cancellation.
Changes to Party Dates
Requests to transfer a party to an alternative date must be made directly to Dakodas.
Any request to move a booking is subject to venue availability, staffing availability and approval by Dakodas.
Dakodas will make every reasonable effort to accommodate date changes but cannot guarantee availability.
Teacher Illness and Force Majeure
If
a teacher becomes unavailable due to illness or circumstances beyond
Dakodas' control, Dakodas will make every reasonable effort to provide a
suitable replacement teacher.
Where a replacement cannot be provided, Dakodas may offer an alternative date, credit or refund as appropriate.
Liability
Participation
in birthday party activities is subject to all liability, safeguarding,
health and safety and behaviour provisions contained within these Terms
and Conditions.
By confirming a booking, the client acknowledges and accepts these Birthday Party Terms and Conditions.
